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Loftie Clock Support

15 articles

Having trouble with your Loftie clock? We're here to help! Check out our FAQ section for some answers.

Articles

Power & Battery

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Set Up: Scanning for Device

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Set Up: Missing WiFi Network

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Set Up: Community WiFi

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Set Up: WiFi Connection Failed

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Set Up: Network Connection & Troubleshooting

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App: Failed Sync message

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Alarms

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Updating

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Use: Stuck Waking Up

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Use: Wrong Time

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Use: Sounds

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Traveling with Loftie

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What does a cloud icon mean?

If you see a cloud icon on your clock, it means there is a new software update available for the clock to download. You can choose to update your clock at your convenience, but we recommend keeping Loftie up to date. We also recommend picking a time

What Does A "!" Mean Next To Audio Tracks?

As you might have noticed, with our most recent Firmware update (v 3_1.1.5), some audio tracks have a "!" next to them. This update has brought some technical changes to how audio files are stored in the clock's memory. This will bring numerous impro